Message Archive

All your email and SMS messages. Select any to see the original alongside the filtered version.

Messages filtered

Messages that needed filtering

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Days protected

Messages

No messages received yet

Once someone emails your FenceChat address, their filtered messages will appear here.

No message selected

Select a conversation from the left to read it here.

What you received

What they sent

Filtered by FenceChat

Tommy has soccer practice on Thursday at 4pm at Riverside Park.

Emma’s inhaler prescription needs to be filled at the chemist on Main St.

Hurtful words slipped through? Select them to add to your filter words.

Message note Legal plan

Plan & Billing

Manage your plan, update payment details, and view invoices.

Current plan

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✓ Active

✓ FenceChat email address
✓ 1 email sender filtered
✓ 30-day encrypted archive
✓ Your real details always hidden

Want to delete your account and data? Go to Settings.

Payment & invoices

stripePayments secured by Stripe. FenceChat never stores your card details.

Contacts

Add the name and mobile number for each person you want filtered. Only those you add here can SMS your FenceChat number and their texts are delivered to your real email inbox and Archive. It means unknown numbers and spam never get through.

Add a contact to filter

First name (required)

Last name (optional)

Their mobile number (required)

Note (optional, e.g. "re: custody")

Settings

Adjust how FenceChat filters your messages and handles replies.

Your profile

Your name and contact details. Your real email and phone number are never shared with the people you’re filtering.

First name

Last name

Your real email address

This is where FenceChat forwards filtered messages. Never visible to senders.

Your real mobile number

Only used if you turn on SMS forwarding in Settings. Never visible to senders.

Times in your emails: your local timeChange

✓ Saved

Account security

The credentials you use to sign into FenceChat.

Sign-in email

The email you sign in with:
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Password

Change your account password.

Two-step verification

An extra step when you sign in, so your Archive stays yours even if someone learns your password.

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Messages you receive

Filter sensitivity

How aggressively emotional and hostile content is removed.

Mild

Removes clear insults and direct threats only

Moderate

Removes all emotional and manipulative content

Strict

Pure facts only, no tone whatsoever

Deliver photos and files

Photos and most files aren’t filtered.

Your filter words

Wording you’ve marked in your Archive messages. We use these when filtering new messages. Facts are still kept and threats still flagged.

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Reply settings

Control how your outbound replies are handled.

Your real details are always hidden

Senders only ever see your FenceChat address and number.

Always on

Filter my replies

Removes hostile wording from replies you send from your Dashboard. You can edit it before it’s sent.

Keep private in your replies

Your real email and mobile, and everything listed here, are always taken out of your replies, from your Dashboard and from your email app, along with your signature (your first name stays).

SMS message handling

SMS messages sent to your FenceChat number are delivered into your real email inbox and Archive. All in one place with FenceChat emails. You can forward them to your real phone number too.

Forward SMS to your phone

Forward received SMS messages to your real phone number, or reply by SMS. Email and Archive delivery always continues.

Notifications

Threat alert

A message flagged as a threat arrives with a warning at the top. The original is always kept in your Archive.

Always on

Digest email

Sent each Monday, message count and status.

Sender notification

When someone messages you for the first time, we send them a one-time notification that their messages are processed by AI and stored. Turn this off if telling them could put you at risk.

Danger zone

Permanently delete your account and message Archive. This cancels your plan straight away and stops all future payments. Unused time on your plan isn’t refunded. This cannot be undone. A few records we must keep by law stay for a set time, as our Privacy Policy explains.

Only want to stop paying? Cancel your plan in Plan & Billing instead. You keep using FenceChat until the end of your free trial or the time you’ve paid for, and your Archive is kept for 12 months after that.

Journal

A private, dated log for recording events, calls, incidents, and context relevant to your situation. Each entry is timestamped.
Your journal is private. FenceChat support staff can’t see it.

No entries yet. Add your first one above.

How to tell them your new details

A few ready-to-send messages for giving someone your FenceChat details. Pick the one that fits and copy it. You can use it as it is, or change it and add to it so it sounds like you. Then send it the way you normally contact them.

Before you send it

Send this first message from your usual email or phone. FenceChat can’t start a new conversation for you, but once they message your FenceChat details you can reply to them there.
For texts, add them as a contact first. Your FenceChat number only accepts texts from people you have added, and it shows you the number that contact should use.
The first time they message your FenceChat details, they get a one-time notice that messages are processed by AI and stored. You can turn this off in Settings if telling them could put you at risk.
Keep it short. You don’t owe anyone an explanation, and a short message gives them less to react to.

If they ask why, or push back

You don’t need to get into it. One calm line is enough, and you don’t need to answer again after that:

If they keep using your old details

Remind them once, using the same message, and then reply only to messages that come through FenceChat. That way your new details become the ones that get a reply.

These are just suggestions to get you started. We can’t give legal advice, but if you have a lawyer, mediator or support worker, they can help you find the right words for your situation.

If you’re worried about how they’ll react

You don’t have to send anything if it doesn’t feel safe. Talk it through first with someone you trust or a support service. In Australia you can call 1800RESPECT on 1800 737 732, any time. In an emergency call 000 (911 in the US). Our family violence support page has more places to get help.

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Message Archive

Plan & Billing

Activate your plan

Switch your plan

Contacts

Add a contact to filter

Settings

Your profile

Account security

Messages you receive

Reply settings

SMS message handling

Notifications

Danger zone

Journal

How to tell them your new details

Support

Service status

Contact support

Message sent

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Choose your FenceChat address

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Where are you based?

Where should we send your messages?

Sender notification

Two quick things

You’re all set. Your inbox is protected.