Key points
- Arguments between siblings about a parent’s care are very common, especially around money, care homes and who does the work.
- Keep the focus on what your parent wants, not on who has done more.
- Use one written channel and confirm every decision in writing.
- A neutral facilitator or elder mediator can help when you cannot agree.
- If you suspect a parent is being financially or otherwise abused, the Elder Abuse Helpline on 1800 353 374 can help in Australia.
A friendly note: This guide shares general information to help you understand your options. It isn’t legal advice, and it can’t tell you what to do in your own situation. For that, a lawyer or a free legal service is the best next step, and you’ll find some in Where to get help.
Caring for an ageing parent can bring siblings together. It can also reopen every old rivalry at once. Who visits, who pays, who decides about a care home, who holds power of attorney: each is a decision that matters, and each is a chance for the argument to start again. When one sibling is hostile, simply coordinating a doctor’s appointment can become exhausting.
This guide is about keeping communication working, for your parent’s sake, when the relationship with your brother or sister is not. It is general information, not legal or medical advice.
Why care decisions cause so much conflict
- Unequal load: one sibling often lives closer and does more, and feels it.
- Money: care costs, the family home and future inheritance all overlap.
- Old roles: family patterns from childhood resurface under stress.
- Grief: watching a parent decline is painful, and it often comes out as anger at each other.
Knowing this does not fix it, but it helps to remember that a sharp message is often fear or grief in disguise.
Keep your parent at the centre
The most useful question in any disagreement is: what would Mum or Dad want? Where your parent can still express their wishes, ask them, ideally with both of you present or with their wishes written down. Where they cannot, look for what they said earlier, in an advance care directive, an enduring guardianship appointment or conversations you can both recall. In the US, similar documents include advance directives and powers of attorney, and the rules vary by state.
Framing decisions around your parent’s wishes moves the conversation away from who is right.
Agree one channel, and put decisions in writing
- Choose one channel for care matters, ideally a shared email thread. Phone calls are easily remembered differently.
- Send a short update after every appointment: what the doctor said, what was decided, what happens next.
- Confirm decisions with a one-line message: "Just confirming we agreed Dad will try respite at Elm House from 3 November."
- Keep a shared record of costs, receipts and who paid, so money does not become a separate fight.
Responding to a hostile sibling
When a message arrives full of accusations, reply only to the care question in it. Do not defend your record or count visits.
Their message: "You’ve always been the favourite and now you’re shoving her into a home so you don’t have to deal with her."
Reply: "I want to make sure Mum is safe at night. The assessor visits on the 12th. Could you join by phone so we both hear what they recommend?"
Our guide on responding to an angry text or email has more examples.
If you hold power of attorney or guardianship
Attorneys and guardians generally have legal duties to act in the person’s interests and to keep proper records, especially of money. Good records help if a sibling later questions your decisions. Keep receipts, bank statements and a simple log of decisions, and keep your parent’s money separate from your own. Your state’s guardianship or trustee body, such as NSW Trustee and Guardian, publishes guides for attorneys and guardians. In the US, these roles are set by state law, and an attorney or free legal aid (LawHelp.org) can explain what applies. If you are also the executor of their will, see when a beneficiary turns hostile.
When you cannot agree
- A family meeting with a neutral facilitator, such as a social worker at the hospital or care service.
- Elder mediation: services such as Relationships Australia offer mediation for families making decisions about an older relative.
- Your state’s tribunal can make guardianship and financial management decisions when a family cannot.
In the US, guardianship and similar decisions are handled by state courts, and the rules vary by state. See Where to get help for services in Australia, the US and the UK.
When every message is a fight
You may need to hear from your sibling about your parent for months or years. If their messages leave you shaken, give them a FenceChat address or number for care matters. You still get every update about your parent, without the hostility.
FenceChat gives you a separate email address and, on the Protected and Legal plans, a separate mobile number to give the other person instead of your own. Their messages are filtered before they reach you: the practical information comes through and hostile language is filtered out. The untouched original is kept in your Archive, timestamped, in case you ever need it. They do not need an app or an account, and you never have to share your real number or address.
Where to get help
These services are free or low-cost. If you or someone else is in danger, call your local emergency number first.
Australia
Older people and carers
- ElderHelp (1800ELDERHelp) Free elder abuse information and support. 1800 353 374.
- My Aged Care Government information on aged care services. 1800 200 422.
Free or low-cost legal help
- National Legal Aid Find free legal help in your state or territory.
- Law Council of Australia Links to each state law society, which can refer you to a lawyer.
Someone to talk to
- Lifeline Crisis support and suicide prevention, any time. 13 11 14.
- Beyond Blue Support for anxiety, stress and low mood. 1300 22 4636.
United States
Older people and carers
- Eldercare Locator Connects older adults and carers with local services. 1-800-677-1116.
Free or low-cost legal help
- Legal Services Corporation Find free civil legal aid near you.
- LawHelp.org Free legal information and help, by state.
Someone to talk to
- 988 Suicide & Crisis Lifeline Call or text 988 for crisis support, any time.
United Kingdom
Older people and carers
- Age UK Advice Line Free advice for older people and carers. 0800 678 1602.
Free or low-cost legal help
- Citizens Advice Free, confidential advice on legal and everyday problems.
- Law Society: Find a Solicitor Find a solicitor near you.
Someone to talk to
- Samaritans Someone to talk to, any time. Call 116 123.
- Mind Mental health information and support.
Frequently asked questions
How do I deal with a sibling who disagrees about our parent’s care?
Keep the focus on what your parent wants, use one written channel for care matters, confirm decisions in writing, and reply only to the practical question in hostile messages. A neutral facilitator or elder mediator can help when you cannot agree.
Who decides about an ageing parent’s care if siblings disagree?
In Australia, where the parent can decide, it is generally their choice. If they cannot, decisions usually sit with their appointed enduring guardian or attorney for the relevant area. If there is no appointment or there is a dispute, your state’s tribunal can decide. In the US, the rules vary by state and disputes are usually handled by state courts.
What records should an attorney keep for a parent’s money?
Keep receipts, bank statements and a log of decisions and transactions, and keep your parent’s money separate from your own. These records help if a sibling questions your decisions.
Is there mediation for family disputes about elderly parents?
Yes. Elder mediation services, including some offered by Relationships Australia, help families make decisions about an older relative’s care, living arrangements and money.
Where can I report suspected elder abuse?
Call the Elder Abuse Helpline on 1800 353 374 for confidential advice. If someone is in immediate danger, call 000 in Australia or 911 in the US.