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Hostile texts and emails, whoever they come from
For anyone who keeps receiving hostile texts or emails, whether from an ex, a relative, a neighbour, a client or a stranger.
What is DARVO? Meaning, real examples and how to respond
What DARVO means, how deny, attack and reverse victim and offender shows up in texts and emails, and how to respond in writing.
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Gaslighting examples: what it looks like in texts and emails, and how to respond
Real gaslighting examples and phrases from texts and emails, how it differs from a disagreement, and how to respond and keep a record.
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How to respond to a narcissist: what to say by text and email
What to say and what not to say when a narcissist texts or emails, with example replies for exes, co-parents, family, colleagues and clients.
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High conflict personality: how to spot the pattern and reply by text
What people mean by a high conflict personality, the four patterns to look for in messages, and how to reply by text without getting pulled into the fight.
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Cease and desist letter for harassment: how to write one in the US
What a cease and desist letter can and cannot do in the US, what to put in it, a sample letter, and how to send it with proof.
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How to stop someone texting you without blocking them
Blocking is not always an option. How to silence one person, set a boundary on how they contact you, and filter what comes through so you still get what matters.
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How to respond to an angry text or email (with examples)
A simple pattern for calm replies, with worked examples for a neighbour, a sibling, a former business partner, a client and an ex.
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How to keep a record of harassing messages in Australia
What to save, how to screenshot and back up texts and emails, and a free harassment log template you can copy.
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Always on edge waiting for their next message? Practical steps that help
If one person’s messages keep you checking your phone and bracing for the next one, these practical steps help you choose when you read them.
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Fawning in messages: why you over-apologise to someone hostile, and how to stop
Why replies to someone hostile can turn into apologies and over-explaining, and simple ways to write shorter, steadier messages instead.
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How to set boundaries by text with someone hostile (with examples)
Example messages for setting boundaries by text with a hostile ex, relative, neighbour or client, and how to keep them when they push back.
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How to stop people pleasing with a hostile ex, relative or neighbour
Practical ways to say no by text, keep replies short and stop giving in just to keep the peace with someone hostile.
Read guide →Co-parenting, divorce and hostile relationships
For anyone managing communication with an ex-partner, co-parent, or someone who has become a source of stress or harm.
Coercive control in texts and emails: what it looks like and how to keep a record
How coercive control shows up in texts and emails, the warning signs, where to get help, and how to keep a record safely.
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The grey rock method (gray rocking) for co-parenting: stop giving them what they’re looking for
What the grey rock method is, how it applies to co-parenting communication, and how to make your responses so boring and factual that conflict has nothing to grip onto.
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AVO, IVO, DVO: protection orders in each Australian state explained
What protection orders are called in each Australian state and territory, what the conditions usually mean, and how orders work across borders.
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Parallel parenting: what it is, when to choose it, and how to make it work
For high-conflict situations where co-operative co-parenting has failed. How parallel parenting limits direct contact, removes the flashpoints, and keeps the focus on the children.
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How to hide your phone number from an ex you still have to contact
The options for staying contactable without handing over your real number, including which approaches work for ongoing communication and which fall short when things get difficult.
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How to talk to your ex about child support payments without a fight
Calm, factual wording for child support messages: late or missed payments, extra costs like school and sport, and what to do when a reply turns into blame.
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Parenting plan: what to include, and how to agree the way you’ll communicate
What to include in a parenting plan, and example wording for the part most templates skip: how you’ll message each other, how fast you’ll reply and how changes are agreed.
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Co-parenting apps in the US: a fair comparison for 2026
A fair comparison of OurFamilyWizard, TalkingParents, AppClose, BestInterest, 2houses and Custody X Change for US parents: who must sign up, free options, prices and court-ordered apps.
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Co-parenting with a narcissist: how to communicate when reason doesn’t work
When your co-parent twists every exchange, ignores agreements, and treats every message as an opening for conflict: practical strategies that actually hold up over time.
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Protective order vs no contact order vs restraining order: what each one means in the US
Protective order, restraining order or no-contact order? What each one means in the US, whether texts count, and what to do if messages arrive in breach.
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Child custody arrangements: common schedules, and how to keep the messages calm
Common custody arrangements and shared custody schedules, what to think about at different ages, and how to keep handover and change-of-plan messages calm.
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Property settlement after separation: the process, time limits, and keeping money messages calm
The usual property settlement process, the court’s time limits, what to do if things are being delayed, and how to keep money messages with your ex calm and on record.
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How to separate amicably: things to talk through for an amicable separation or divorce
Questions to talk through about communicating, what not to say during a separation, and help if things start to get tense.
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Separation checklist: first steps and questions to discuss after you separate
First steps to separation: questions about safety, children, money, home, records and communication, and what can wait.
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Separated under one roof: how to separate while living together and keep things calm
Questions to discuss about space, money and the children when you’re separated but living together, and what counts as separated.
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The yellow rock method for co-parenting: staying civil without going cold
A warmer alternative to grey rock. Stay brief and unprovokable, but polite enough to look reasonable when a court or the children may read your messages.
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Parenting orders: what they mean for day-to-day communication for co-parents
What parenting orders usually cover, why the day-to-day messages still matter once orders are made, and how to stay calm and keep a record if they aren’t being followed.
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Can text messages be used as evidence in court? A US guide
Yes, text messages can be used as evidence in US courts if they are relevant and genuine. How authentication, hearsay and screenshots work, and how to submit texts in custody cases.
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Threatening texts from an ex: what to do, what to keep, and when to get help
When messages cross from hostile to threatening, the way you respond, and what you preserve, matters. A practical guide to protecting yourself without escalating.
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The BIFF method: how to reply to a hostile co-parent or ex
Brief, Informative, Friendly, Firm: a simple formula for answering a provoking message without feeding the conflict. With examples, scripts, and the mistakes to avoid.
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AVO conditions and intervention orders: what contact is allowed
A protection order restricts direct contact, but you may still need to communicate about children or property. What is and isn’t permitted, and how a relay approach fits.
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Co-parenting tips for when messages get tense: 12 practical ideas
Twelve practical co-parenting tips for the moments that usually go wrong: schedule changes, late handovers, holidays, new partners and a co-parent who won’t cooperate.
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High-conflict co-parenting communication: when every message becomes an argument
How to keep exchanges focused on the children, reduce conflict, and protect your wellbeing when communication with your co-parent is high-conflict.
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Who pays the mortgage after separation? Splitting bills and joint accounts calmly
Who pays the mortgage and bills while you separate, what to do about joint accounts and shared debts, and how to keep money messages short, clear and on record.
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Co-parenting boundaries: a practical list, with examples of what to say
A practical list of co-parenting boundaries with examples of what to say, how to set them in writing, and how to hold them when they are tested.
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Who gets the house after a separation? Staying, selling, and keeping the conversation civil
The common options for the family home after a separation, what gets considered when there are children, and how to talk about staying or selling without it turning hostile.
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Parenting after separation course: how to keep messages calm once it’s over
What these courses cover, common options in Australia, and simple habits that keep messages with the other parent calm after the course ends.
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How to document emotional abuse: building a record that protects you
What to record, how to store it, and how to present a pattern that holds up, whether you need it for legal proceedings, a protection order, or your own clarity.
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What to do when your ex won’t stop contacting you
When messages keep coming despite your attempts to set limits: what to do, what to document, and how to protect yourself when contact is becoming harassment.
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Harassing Text Messages From Your Ex: What You Can Do
Texts from an ex who is harassing you are harder to stop when you share children or have ongoing legal matters. Here’s how to protect yourself without cutting off contact entirely.
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What counts as harassment by a co-parent? Examples and what to do
Where difficult co-parenting ends and harassment begins, with examples, what the law says in general terms, and what to do next.
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Can text messages be used in family court? What your lawyer actually needs
Yes, but a screenshot alone rarely meets the standard. What courts and family lawyers look for in digital communication evidence, and how to preserve a record that holds up.
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Who gets the dog after a breakup? Shared pets, leases and money
How Australian law treats pets after a breakup since June 2025, what applies if you were not de facto, and how to sort out pets, leases and money calmly.
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How to stop harassing text messages
Harassing texts arrive on the same device you use for everything else. Blocking alone rarely works. Here are your real options: relay numbers, documentation and legal steps.
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How to stop harassing emails, including from an ex: what actually works
Blocking one address is easy to get around, and it destroys your evidence trail. What works instead, including when the emails come from an ex: filters, relay addresses and when to involve police.
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When a co-parenting app isn’t the right answer
Most co-parenting apps require both parties to sign up and cooperate. When that’s not possible, or when your situation isn’t co-parenting at all, here’s what to consider instead.
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Co-parenting when the other parent won’t use a co-parenting app
Most co-parenting apps require both parties to sign up. When that’s not safe or possible, a one-sided relay means only you need to sign up. They install nothing.
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How to filter messages from your ex without their cooperation (or an app)
Only you sign up, with no app for anyone. They keep using ordinary email or text, you get the filtered version, and every original is kept.
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Get a separate email address for your ex (without sharing your real one)
A spare Gmail just moves the problem: you still read everything they send. Here’s why a relay address is different, and what it actually protects you from.
Read guide →When the conflict is close to home
For relatives, neighbours, landlords and fellow club members who have turned hostile, when you still have to deal with them.
Noisy neighbours: how to make a noise complaint in writing and keep it civil
What to do about noisy neighbours: a friendly first step, a polite noise complaint note you can adapt, a noise diary, and who to call if it doesn’t stop.
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Family estrangement: how to stay low contact without blocking
Estrangement doesn’t have to mean blocking everyone. How to go low contact with a parent, sibling or relative, set limits by text and handle family events.
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How to communicate through an inheritance or estate dispute
Estate disputes turn family communication toxic fast. Here’s how to stay in necessary contact with relatives or an executor while protecting yourself and keeping a record.
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Landlord and tenant disputes: keeping communication civil and on record
Disputes can turn hostile while you still have to deal with repairs, rent and notices. Here’s how to keep communication civil, private, and documented.
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Neighbour fence dispute in NSW: who pays, and how to keep it civil
Who pays for a dividing fence in NSW, how a fencing notice works, free mediation, and how to keep every conversation civil and in writing.
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Neighbor fence dispute: a US guide to who pays and what to do
Fence rules in the US are local. How to find the property line, how costs are often shared, where mediation and small claims fit, and how to keep messages calm.
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Sibling conflict over an ageing parent’s care: how to keep talking
How to keep talking to a hostile brother or sister about a parent’s care: one written channel, decisions confirmed in writing, and your parent at the centre.
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When you’re the executor and a beneficiary turns hostile
What an executor owes beneficiaries and what they don’t, how to communicate on a schedule in writing, and how to protect yourself while you finish the estate.
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Abusive messages from a sports parent: a guide for volunteer coaches
For volunteer coaches and team managers: setting communication rules, replying to an angry parent, using your club’s process and keeping a record.
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Difficult clients, disputes and workplace situations
For freelancers, small business owners, and professionals dealing with harassing messages, difficult clients, or business disputes that have turned hostile.
When to send a cease and desist letter for harassment or threatening messages
What a cease and desist letter actually does, when it helps and when it inflames the situation, and what you need in place before sending one.
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How to document workplace harassment: what HR and employment lawyers actually need
The difference between a credible harassment record and one that falls apart under scrutiny. What to capture, how to store it, and how to build a pattern rather than relying on single incidents.
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Letter of demand for an unpaid invoice: a template, and how to handle hostile replies
What a letter of demand is, the polite reminders to send first, a template you can adapt, and how to stay calm if the client replies with anger.
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Unfair dismissal claim: managing communication during a Fair Work process
What you say, and how you say it, during a Fair Work dispute can affect the outcome. A practical guide to protecting yourself without going silent.
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Online harassment targeting your business: what you can do
When a targeted campaign of bad reviews, threatening messages, or online abuse is directed at your business: how to document it, respond to it, and get it to stop.
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Managing communications during a business dispute without weakening your position
What you write during a commercial dispute becomes part of the record. How to stay factual, document the exchange properly, and avoid the mistakes that give the other side ammunition.
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How to end a client relationship politely, with a client termination letter template
When it is time to end a client relationship, a termination letter template, short scripts, a clean handover, and what to do if they keep messaging.
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When a client relationship turns hostile: how to document, respond, and protect yourself
What changes once professional contact becomes threatening or harassing, and how your handling of the communications from that point forward can significantly affect the outcome.
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How to keep your personal phone number away from clients, before you need to
Most freelancers give clients their real mobile without thinking about it. What happens when that relationship sours, and the practical options for separating work contact from personal.
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How to document workplace harassment in the US: records, reporting and the EEOC
What to record, how to report harassment at work, EEOC time limits, retaliation protection and where to get help in the US.
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Dealing with persistent unwanted contact in a business context: a step-by-step guide
When professional boundaries are ignored repeatedly by a supplier, former client or contractor: how to escalate responses in a way that is firm, documented, and legally defensible.
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Dealing with abusive customers: how to protect your staff and your business
What to do when a customer becomes verbally abusive or threatening: how to set limits, document the behaviour, and protect your team without making the situation worse.
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When a customer crosses into stalking or harassment: a guide for small business owners
Small business owners have no HR department to call. When a customer or client turns threatening or obsessive, here’s how to protect yourself, document it, and take action.
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How to communicate with a difficult business partner during a dispute
You usually still have to run the business together. How to keep communication calm and factual, on one channel, with a complete record ready for mediation or a lawyer.
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Hostile business communication: what tools exist, and what businesses actually do
When a former employee, client, or business contact turns hostile, most businesses reach for tools that weren’t designed for the job. Here’s what actually exists, and what’s missing.
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How to arrange an online sale without sharing your real number
Found a buyer and need to swap numbers for pickup? Coordinate by text with a FenceChat number, not your mobile: abuse filtered, and your real number stays private.
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How to set communication boundaries with a difficult client
Define the channel, hours, and scope, enforce them calmly, and keep a complete record. Ready-to-use scripts for after-hours messages, scope creep, and demands.
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Receiving threatening messages from a former employee: a practical response guide
What to do, and what not to do, when contact from a former employee becomes hostile. How to protect the business, preserve evidence, and know when to escalate.
Read guide →How FenceChat works, compared and explained
How the filtering and relay work, how to set FenceChat up, how to keep a record, and how it differs from a co-parenting app or a second number.
How to protect your peace when hostile messages keep coming
A hostile message on your lock screen can derail hours. Here’s how to take back control of when and how those messages reach you, without cutting off contact.
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Second phone number vs a relay: which keeps you more private?
A second number hides your real one, but you still receive every message in full. Here’s how a filtering relay goes further: privacy, filtering, and a record in one.
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Filtering vs blocking: which actually protects you?
Blocking ends contact entirely, which isn’t an option when you share children, a case, or a business matter. Here’s how filtering compares, and when each is right.
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What the other person sees when you filter messages
With a one-sided relay, no. What the sender actually sees, why filtering stays private, and how it differs from blocking.
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What is an email relay service? How it puts distance between you and harassment
How a relay address sits between you and a sender, keeps your real email private, and filters what reaches you.
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How much does OurFamilyWizard cost? Plans, prices and alternatives
OurFamilyWizard plans and prices in the US and Australia, what each parent pays, and how it compares with TalkingParents, AppClose and FenceChat.
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How to export messages as evidence for court
FenceChat keeps a timestamped record of every message automatically. Here’s how to export it for your solicitor, and why an automatic archive is stronger than screenshots.
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What happens to the messages you filter?
Filtered, not deleted. Where filtered messages go, how to read them later, and how to export the full record when you need it.
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An OurFamilyWizard and TalkingParents alternative: how FenceChat is different
Shared co-parenting apps need both parents to take part. Here’s how a one-sided filter compares, and when each approach fits.
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How FenceChat works, and how to set it up in minutes
A plain explanation of how the filter sits between you and a difficult contact, what stays private, and how to get going in a few minutes. Nothing for them to install.
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How to filter abusive messages with AI before they reach you
What the AI removes, what it keeps, and why the unfiltered original is always preserved. A plain look under the hood of FenceChat’s filtering.
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Is it legal to filter messages someone sends you?
Can you filter the messages someone sends you, and keep the originals, and keep the originals? A plain look at the general principles, including the one-time notice senders receive. Not legal advice.
Read guide →Ready to filter out the harm and upset?
Your FenceChat email address and SMS number filter out hurtful messages before they reach you.
Your real contact details stay completely hidden.
